Payment options

Shipping terms

  • The delivery takes place within Germany.
  • Delivery to other countries see below.
  • Shipping to German islands is excluded.
  • Shipping costs (including legal value added tax)

Deliveries within Germany:

For normal shipping (parcel shipping) we charge for delivery within Germany 9.90 € to 500 € gross value of goods and no additional shipping costs for a higher value of goods.

For express delivery we charge 25,- EUR per order in addition to the indicated prices for delivery within Germany.

Deliveries abroad:

For international shipping within the EU, to Switzerland and to Lichtenstein 35,- EUR per order will be charged in addition to the stated prices.

For international shipping to Europe (outside the EU - except to the Russian Federation) in addition to the stated prices 65,- EUR per order.

Delivery periods

Unless otherwise specified in the item description, the goods will be delivered in Germany within 3 - 5 days of order confirmation (for deliveries abroad on request).

For custom-made products (e.g. server configurations) the delivery time may increase - please contact our sales department for the exact delivery time - Tel. +49 (0) 2234 9817 2251 - E-Mail: info@serverhero.de

Please note that there is no delivery on Sundays and public holidays.

If you have ordered items with different delivery times, we will ship the goods in a single shipment, unless we have agreed otherwise with you. The delivery time in this case is determined by the article with the longest delivery time you have ordered.

Terms of payment

For deliveries within Germany you have the following payment options:

  • Prepayment by bank transfer
  • Payment via PayPal
  • Payment by credit card
  • Payment on account (on request)

There is NO additional payment fee for all payment methods.

For deliveries abroad you have the following payment options:

- Prepayment by bank transfer

  • Payment via PayPal
  • Payment by credit card
  • Payment on account (on request)

Further payment details

We reserve the right, in individual cases, to effect delivery only against advance payment by bank transfer.

If you have any questions, you will find our contact details in the imprint.

Markus Blatt
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or is there anything we can help you with?

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