Warranty for Qnap Systems


Extension of warranty period and extension of reaction time / advance replacement service

With the Q-package we offer you additional security
Security for your investment over the years. Eventually downtimes due to defective hardware are reduced to an absolute minimum by a prompt exchange to allow you to concentrate on the essential things.
  • Extended service package for 36-60 months
  • Cost free 24h NBD Advance replacement service
  • Secure your IT budget for the entire term
Q-package warranty extensions can only be bought within the first 30 days after purchase of the device.

Up to 60 months replacement or repair
The Qpackage guarantees you free replacement or repair of the Qnap system purchased from us for up to 60 months from the date on which your device was purchased. If the system is purchased as a complete system (or bundle) from us, all hard disks (HDDs) and SSDs, as well as RAM extensions and additional network cards are included in the package.

Express Advance Replacement 24h NBD
In an emergency, we offer you immediate help: With the 24-hour express advance replacement service, a rental device is already available to you on the next working day, without prior return of the defective hardware.
The features of the service package are offered independently of the statutory warranty for material defects and do not limit them.
Sebastian Mutz

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